Privacy Policy for Dig-It-Now.com
1. Introduction
At Dig-It-Now.com (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. We recognize the importance of safeguarding personal data and are dedicated to maintaining your trust by handling your personal information with the utmost care, transparency, and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website at dig-it-now.com.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of dig-it-now.com and governs the collection and use of personal data through our website, communications, and services. For the purposes of the GDPR, Dig-It-Now.com is the data controller responsible for your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.
Should you have any queries regarding your personal information or this policy, please contact us at: [email protected].
3. Categories of Personal Data We Process
We collect the following categories of personal information, as permitted and defined under applicable data protection laws:
a. Usage Data
Information about how you use our website, including browser type, IP address, operating system, pages viewed, referring URLs, time and date of visits, session duration, and navigation paths.
b. Account Data
Information provided upon registration or creation of an account with us, including full name, email address, physical address, and phone number.
c. Profile Data
Details about your preferences, purchase history, behavior patterns on our platform, and other information provided as part of your user profile.
d. Communication Data
Information contained in communications sent via email or forms on our website, such as customer service inquiries, feedback, support tickets, and communication history.
e. Technical Data
Device-specific details, including device identifiers, system configurations, browser settings, language preferences, and connectivity information relevant to system performance and support.
f. Transaction Data
Information related to purchases or financial transactions conducted on our platform, including payment methods, billing details, shipping addresses, and order history.
g. Preference Data
User consents and selections regarding notification settings, marketing preferences, and interests in specific products or services.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases under the GDPR to process your personal data:
– Consent: When you have given explicit permission for specific purposes, such as subscribing to newsletters or accepting cookies.
– Contractual Necessity: When data processing is essential to fulfill our contractual obligations to provide services, such as order fulfillment or user account management.
– Legitimate Interests: When processing is necessary for our legitimate interests, such as website security, business development, or improving user experience, and provided such interests are not overridden by your privacy rights.
– Legal Obligations: When we are required to process information to comply with applicable laws or enforce legal claims.
5. Your Rights Under GDPR and CCPA
We acknowledge your rights under applicable data protection laws. These may include:
– Right of Access: You can request a copy of your personal data held by us.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of your data under certain circumstances.
– Right to Restriction of Processing: You may request that we limit processing when data is being reviewed or contested.
– Right to Data Portability: You may request that we provide your data in a commonly used format for transference to another controller where applicable.
– Right to Opt-Out (CCPA): California users can direct us not to sell or share personal data for monetary gain.
– Right to Non-Discrimination: Exercising your privacy rights will not result in differential treatment.
To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable legal timelines.
6. Security Measures
We implement robust industry-standard security measures to protect your personal data. These include:
– Data encryption using secure protocols (e.g., SSL/TLS)
– Role-based access controls restricting data handling
– Regular security audits and vulnerability assessments
– Backups of critical data to ensure integrity and recovery
– Ongoing training of staff on data protection obligations
While we strive for security, no system is entirely immune to breaches. We encourage users to use strong passwords and keep login credentials confidential.
7. International Transfers
Your personal data may be transferred to, stored, and processed in countries outside of your jurisdiction. Where such transfers occur, particularly to countries outside the European Economic Area (EEA), we ensure adequate protections are in place, such as:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules or certification mechanisms
– Compliance with relevant state and federal laws in the United States
We take care to ensure that your privacy rights are fully maintained during such transfers.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
Retention periods by category:
– Usage Data: 12 months
– Account and Profile Data: As long as the account remains active, and up to 6 years after account closure
– Communication Data: 3 years from last contact
– Transaction Data: 7 years for audit and accounting compliance
– Technical Data: 12 months
– Preference Data: Until revoked or updated by the user
Once retention periods are met, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on dig-it-now.com. Cookies may be categorized as follows:
– Essential Cookies: Required for core website functionality (e.g., authentication, page navigation)
– Functional Cookies: Remember your site preferences to provide enhanced user experience
– Performance and Analytics Cookies: Collect data on website usage to help us optimize performance
– Marketing Cookies: Track browsing habits to provide relevant advertising
We do not use cookies to collect sensitive personal information without your consent.
10. Cookie Management and Compliance with GDPR & CCPA
You may control cookie settings through:
– Our website’s cookie preferences tool or banner which allows acceptance or rejection of non-essential cookies
– Your browser’s cookie settings to block, delete, or alert you about cookies
We comply with the GDPR’s requirement to obtain informed consent before placing cookies or trackers, and with the CCPA’s provisions allowing California residents to opt out of data sharing used for cross-site tracking.
11. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with their information, please contact us at [email protected]. Upon verification, we will promptly delete the data from our records.
12. Policy Updates
We may modify this Privacy Policy at our discretion to reflect changes in law, best practices, or our services. Any material changes will be communicated prominently on dig-it-now.com or via direct notification to affected users where appropriate.
We recommend reviewing this Privacy Policy periodically to stay informed about how we safeguard your personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: [email protected]
We are committed to maintaining the highest standards of privacy compliance and user transparency. Your privacy matters to us, and we welcome your inquiries.
